Pq99 Terms and Conditions — Please Read Carefully Before Use

1 General Terms & Conditions

Pq99 is an international online betting and gaming platform serving users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between pq99 and its members. By accessing or registering on the pq99 platform, you confirm that you have read and agreed to these terms in full.

Pq99 reserves the right to modify or update these Terms and Conditions at any time. Continued use of the platform following any changes will be treated as acceptance of the revised terms. We therefore recommend visiting this page regularly.

All previous versions of these Terms and Conditions are superseded from the effective date of this version. If any ambiguity arises, pq99's FAQ Visit the page or contact our support team.

2 Account Registration & Eligibility

On pq99 Register the following conditions must be met:

• You must be at least 18 years of age.
• You may not register from any country or region where online gaming is prohibited by law.
• Each person may only register one account. If multiple accounts are found belonging to the same individual, all accounts may be suspended.
• All information provided at the time of registration must be truthful, accurate, and complete.
• You may not open an account on behalf of or as a representative of another person.

After registration, pq99 reserves the right to verify your information. Withdrawals may be temporarily placed on hold until verification is complete.

3 Account Verification (KYC)

Pq99 complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. Members may be asked to submit identity documents in the following situations:

• At the time of your first withdrawal request.
• If the withdrawal amount exceeds a specified limit.
• If suspicious transactions or unusual activity are detected.
• When updating or changing account information.

KYC verification typically requires a clear photo of a government-issued ID such as a National ID (NID), passport, or driving licence, along with proof of address. Once documents are submitted, verification is usually completed within 1–3 business days.

If a member fails to cooperate with the verification process, pq99 reserves the right to temporarily suspend or permanently close the account.

4 Deposits & Payments

On pq99 Deposit please keep the following in mind:

• Only use payment methods registered in your own name. Deposits from third-party accounts are not accepted.
• Minimum and maximum deposit limits apply in accordance with the platform's established rules.
• Deposits are usually credited to your account instantly. If there is a delay due to technical issues, please contact support.
• Once a deposit transaction has been completed, it cannot be reversed.
• Pq99 reserves the right to apply processing fees on certain payment methods.

5 Withdrawal Policy

The following conditions must be met to make a withdrawal from pq99:

• KYC verification must be completed.
• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be fulfilled before withdrawing funds associated with a bonus.
• Withdrawal requests below the minimum withdrawal threshold may be declined.
• Withdrawal requests are typically processed within 24–48 hours.

If pq99 determines that a transaction is suspicious or in breach of its rules, pq99 reserves the right to place the withdrawal on hold until the investigation is complete.

6 Bonus & Promotion Terms

Pq99 regularly offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, and compliance with those terms is mandatory:

• The welcome bonus is available to new members one time only.
• Each bonus comes with a specific wagering requirement that must be fulfilled before any winnings can be withdrawn.
• A maximum bet limit may apply to wagers placed using bonus funds.
• Multiple bonus claims from the same household or IP address are not permitted.
• Bonuses have a set expiry date; any unused bonus will be automatically cancelled once it expires.
• Pq99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

Bonus abuse — such as using multiple accounts, placing artificial betting patterns, or attempting to exploit the system — may result in bonus cancellation and account suspension.

7 Betting Rules

Pq99's Betting & Sports The following rules apply in this section:

• Once a bet is confirmed, it cannot be cancelled or modified.
• If an event is cancelled, bets are generally refunded. However, specific rules may vary depending on the market.
• Pq99 reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• Bets placed on events involving match-fixing or manipulation may be voided.
• Live Casino & Slot GamesEach game on has its own rules and guidelines that should be reviewed before play begins.

All games on pq99 are powered by internationally certified RNG (Random Number Generator) technology and are regularly audited by independent third parties.

8 Prohibited Activities

• Money laundering or use of illegal funds.
• Opening multiple accounts or using another person's account.
• Using software bots, scripts, or automated methods to place bets.
• Attempting to exploit identified system errors or vulnerabilities for personal gain.
• Insulting, threatening, or harassing other members.
• Transactions made using third-party payment methods.
• Registering with a false identity or incorrect age.

If pq99 finds evidence of any of the above activities by a member, it reserves the right to take legal action, including notifying the relevant authorities.

9 Account Suspension & Closure

Pq99 reserves the right to temporarily or permanently close any account for the following reasons:

• Violation of Terms & Conditions.
• Failure to complete KYC verification or submission of false documents.
• Account inactive for an extended period of time.
• Account closure requested by the member.
• Self-exclusion under the Responsible Gaming policy.

Members who wish to close their account should contact the support team. You will be given the opportunity to withdraw any eligible balance before the account is closed. However, balances may be forfeited if the account is closed due to a rule violation.

10 Responsible Gaming

Pq99 believes gaming should be a source of entertainment, not a means of income. We actively promote responsible gaming. As part of this commitment:

• Members can set their own deposit limits.
• Self-exclusion allows you to temporarily suspend your account for a specified period.
• If you are experiencing problems with your gaming habits, seeking professional help is strongly advised.

For more details, visit our Responsible Gaming Visit the page. Please note that no one under the age of 18 may use pq99.

11 Privacy & Data Protection

Pq99 takes the protection of your personal information seriously. Data collected at registration is used solely for service delivery and legal compliance purposes. Your information is never sold to third parties.

For full details on how your information is collected, stored, and used, please refer to our Privacy Policy Please read the page. The site uses SSL encryption to keep all your transactions and personal information secure.

Use a strong password to keep your account secure, and never share it with anyone. If you suspect any unauthorized access to your account, contact our support team immediately.

12 Amendments to Terms & Conditions and Their Effect

Pq99 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If any clause of these Terms and Conditions is found to be invalid by a court, the remaining clauses will continue to be in effect. In the event of a dispute, pq99's decision shall be considered final, though members retain the right to seek resolution through available legal channels.